Shipping information

Your order will be shipped by DHL or Deutsche Post as standard. You will find the respective shipping costs when you complete your order.

Free shipping within Germany

Shipping method: DHL Warenpost
Delivery time: 1-3 working days

Shipping within Europe (DHL Warenpost International)

Delivery time: approx. 4-9 working days

Worldwide shipping (outside Europe)

Delivery time: approx. 10-19 working days

Possible additional costs for deliveries outside the EU

Please note: Deliveries to non-EU countries (e.g. Switzerland, USA, Canada, Australia) may incur additional costs that are not included in the shipping costs and must be borne by you.

These include, for example:

• Fees for money transfer (e.g. credit card/bank charges)
• Customs duties, import sales tax or other charges

You can find more information here:

https://taxation-customs.ec.europa.eu/index_en
https://auskunft.ezt-online.de/ezto/Welcome.do
https://xtares.admin.ch/tares/login/loginFormFiller.do

Packaging License Information (LUCID Registration):
In accordance with the German Packaging Act (VerpackG), we are registered with the LUCID Packaging Register.
Our registration number is: DE2312805120302

Payment options

The following payment methods are available in our store:

1. PayPal

Fast, secure and convenient - simply pay with your PayPal account. After completing your order, you will be forwarded directly to PayPal to complete the payment. Your order will be processed immediately afterwards.

2. Credit card, Apple Pay & more (via Stripe)

We accept major credit cards (Visa, MasterCard, American Express)

3. Bank transfer (pre-payment)

You can also pay the amount by bank transfer to our bank account. You will receive the bank details by e-mail after completing your order.
Please state your order number in the reference field.
Note: The order will be shipped after receipt of payment.

Note on sales tax:
Due to the small business regulation according to § 19 UStG we do not charge sales tax and therefore do not show it.