Frequently Asked Questions

FAQ´s

 

Ordering & shipping:

  • How long does shipping take? 
    • All orders are dispatched within two to three working days. The delivery time within Germany is approx. 2-3 days, abroad correspondingly longer.
  • Do you also ship internationally? 
    • Yes! We deliver worldwide in all available DHL countries. Shipping costs and delivery times vary depending on the country.
  • What payment methods are available? 
    • You can pay with PayPal, credit card, Apple Pay, SEPA bank transfer and other common payment methods.

 

Product information:

  • Do the straps fit all guitars?
    • Yes, our straps are universal and fit electric guitars, acoustic guitars and basses. If your guitar only has one pin (e.g. many acoustic guitars), we recommend a leather cord or a strap adapter.
  • How long are the straps?
    • Our straps are adjustable from 70,5 cm to 134 cm and therefore fit almost any body size.

 

Why should I buy a guitar strap from Golden Era?

  • A guitar strap is more than just an accessory - it's your connection to your instrument. At Golden Era Guitar Straps you get the highest quality at a fair price, without compromising.
  • Comfort & Durability - Our straps are made from high quality materials that are comfortable to the touch and stay comfortable even after hours of playing.
  • Style with character - Inspired by vintage designs, our straps give your guitar a unique look.
  • Secure fit - Robust genuine leather end pieces and durable woven fabric ensure that your guitar always sits securely.
  • Fair price for premium quality - We value high-quality workmanship without you having to dig deep into your pockets.
  • Perfect for any guitar - Whether electric guitar, acoustic or bass - our straps fit and hold reliably.


Care & durability:

  • How do I care for my guitar strap?
    • If necessary, you can clean them with a damp cloth. Leather ends should be treated with leather care from time to time.
  • Are the straps durable?
    • Yes! Our straps are made of high-quality materials and are designed to last - perfect for studio & stage.

 

Social Media & Community:

  • Can I send you pictures with my strap?
    • Absolutely! We would be delighted if you tagged us on Instagram or TikTok. We might even share your picture on our channels!
       
  • Do you work with musicians or influencers?
    Yes, we support artists and content creators. If you are interested in working with us, please send us a message!

 

Invoicing:

  • Will I receive an invoice for my strap?                                                                                                                                                                                               
    • You will receive an invoice with your new strap.

 

Notice in accordance with the German Product Safety Act (ProdSG):

Our guitar straps are manufactured and marketed in accordance with the requirements of the German Product Safety Act (§ 6 ProdSG).
All products are designed for their intended use as guitar accessories and comply with the usual safety standards.

Golden Era Guitar Straps
Benzstraße 8A
68753 Waghäusel
Germany

If you have any questions about product safety or intended use, you can contact us at any time at contact@goldenera-straps.com

 

Note on sales tax:

Due to the small business regulation according to § 19 UStG we do not charge sales tax and therefore do not show it.

 


Contact & Support:

  • How can I reach you?
    • You can contact us at any time by email at contact@goldenera-straps.com or via Instagram, Facebook or TikTok.
       
  • I have another question - what can I do?
    • Just message us! We'll be happy to help you. You´ll find our contact details below:
  • contact@goldenera-straps.com

 

            

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